Big Blue Window Privacy Notice
Last updated: July 28, 2005
Big Blue Window knows that you care how information about
you is used and shared, and we appreciate your trust that we will do so
Big Blue Window, you are accepting the practices described in this Privacy
What Personal Information About Customers Does Big Blue
The information we learn from customers helps us personalize
and continually improve your shopping experience at Big Blue Window. Here are
the types of information we gather.
Information You Give Us: We receive and store any
information you enter on our Web site or give us in any other way. You can
choose not to provide certain information, but then you might not be able to
take advantage of many of our features. We use the information that you provide
for such purposes as responding to your requests, customizing future shopping
for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of
information whenever you interact with us. For example, like many Web sites, we
use "cookies," and we obtain certain types of information when your
Web browser accesses Big Blue Window. A number of companies offer utilities
designed to help you visit Web sites anonymously. Although we will not be able
to provide you with a personalized experience at Big Blue Window if we cannot
recognize you, we want you to be aware that these tools exist.
E-mail Communications: To help us make e-mails more useful
and interesting, we often receive a confirmation when you open e-mail from Big
Blue Window if your computer supports such capabilities. We also compare our
customer list to lists received from other companies, in an effort to avoid
sending unnecessary messages to our customers. If you do not want to receive
e-mail or other mail from us, please adjust your Customer Communication
Information from Other Sources: We might receive information
about you from other sources and add it to our account information. Click here
to see examples of the information we receive.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to
your computer's hard drive through your Web browser to enable our systems to
recognize your browser and to provide storage of items in your Shopping Cart
The Help portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of Big Blue Window's
coolest features, and we recommend that you leave them turned on.
Does Big Blue Window Share the Information It Receives?
Information about our customers is an important part of our
business, and we are not in the business of selling it to others. We share
customer information only as described below and with subsidiaries Big Blue
Window, Inc. controls that either are subject to this Privacy Notice or follow
practices at least as protective as those described in this Privacy Notice.
Affiliated Businesses We Do Not Control: We work closely
with our affiliated businesses. In some cases these businesses operate stores
at Big Blue Window or sell offerings to you at Big Blue Window. In other cases,
we operate stores, provide services, or sell product lines jointly with these
businesses. You can tell when a third party is involved in your transactions,
and we share customer information related to those transactions with that third
Agents: We employ other companies and individuals to perform
functions on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, removing repetitive information from
customer lists, analyzing data, providing marketing assistance, providing
search results and links (including paid listings and links), processing credit
card payments, and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for other
Promotional Offers: Sometimes we send offers to selected
groups of Big Blue Window customers on behalf of other businesses. When we do
this, we do not give that business your name and address. If you do not want to
receive such offers, please adjust your Customer Communication Preferences.
Business Transfers: As we continue to develop our business,
we might sell or buy stores, subsidiaries, or business units. In such
transactions, customer information generally is one of the transferred business
assets but remains subject to the promises made in any pre-existing Privacy
Notice (unless, of course, the customer consents otherwise). Also, in the unlikely
event that Big Blue Window, Inc., or substantially all of its assets are
acquired, customer information will of course be one of the transferred assets.
Protection of Big Blue Window and Others: We release account
and other personal information when we believe release is appropriate to comply
with the law; enforce or apply our Conditions of Use and other agreements; or
protect the rights, property, or safety of Big Blue Window, our users, or
others. This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction. Obviously,
however, this does not include selling, renting, sharing, or otherwise
disclosing personally identifiable information from customers for commercial
purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will
receive notice when information about you might go to third parties, and you
will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software, which encrypts
information you input.
We reveal only the last five digits of your credit card
numbers when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized
access to your password and to your computer. Be sure to sign off when finished
using a shared computer. Click here for more information on how to sign off.
Which Information Can I Access?
Big Blue Window gives you access to a broad range of
information about your account and your interactions with Big Blue Window for
the limited purpose of viewing and, in certain cases, updating that
What Choices Do I Have?
As discussed above, you can always choose not to provide
information, even though it might be needed to make a purchase.
The Help portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable cookies
altogether. However, you will not be able to use important features if you do
In addition, the Federal Trade Commission provides useful
information about online privacy on its own Web site, Site Seeing on
Big Blue Window does not sell products for purchase by
children. If you are under 18, you may use Big Blue Window only with the
involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Big Blue Window, your visit and any
dispute over privacy is subject to this Notice and our Conditions of Use,
including limitations on damages, arbitration of disputes, and application of
the law of the state of Iowa.
If you have any concern about privacy at Big Blue Window, please contact us
with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and
the Conditions of Use will change also. We may e-mail periodic reminders of our
notices and conditions, unless you have instructed us not to, but you should
check our Web site frequently to see recent changes. Unless stated otherwise,
our current Privacy Notice applies to all information that we have about you
and your account. We stand behind the promises we make, however, and will never
materially change our policies and practices to make them less protective of
customer information collected in the past without the consent of affected
Information You Give Us
You provide most such information when you search, buy,
participate in a contest or questionnaire, or communicate with customer
service. For example, you provide information when you search for a product;
place an order through Big Blue; provide information in Your Account (and you
might have more than one if you have used more than one e-mail address when
shopping with us); communicate with us by phone, e-mail, or otherwise. As a
result of those actions, you might supply us with such information as your
name, address, and phone numbers; credit card information; people to whom
purchases have been shipped, including addresses and phone number; content of
reviews and e-mails to us.
Examples of the information we collect and analyze include
the Internet protocol (IP) address used to connect your computer to the
Internet; login; e-mail address; password; computer and connection information
such as browser type and version, operating system, and platform; purchase
history. During some visits we may use
including page response times, download errors, length of visits to certain
pages, page interaction information (such as scrolling, clicks, and
mouse-overs), and methods used to browse away from the page.
Information You Can Access
Examples of information you can access easily at Big Blue
Window include up-to-date information regarding recent orders; personally
identifiable information (including name, e-mail, password, communications
preferences, addresses); payment settings (including credit card information);
e-mail notification settings (including Alerts and newsletters).